18 month warranty

Cinebels’ parent company Cinerama used to service our projectors in 5,000 cinemas across India for 60 years. These projectors ran 4 shows a day, 7 days a week, and 365 days a year.

Simply put, we understand the importance of reliable entertainment. As does Pioneer. Together, we offer an industry-leading 18 month warranty on all Pioneer products, with a network of pan-India service centres, pickup services from authorised dealer locations, and rapid turn-around times.

We also provide complete troubleshooting, installation guidelines and tips. We are here to answer any question you may have, and even some you didn’t realize you had till you spoke to us.

Leave your service to us. Focus on getting the most out of your entertainment.

  • Technical/Installation/Calibration Support

    Question on Dirac? Multi-room setup? Basic calibration? We’re here to help you!

    P: +91 93425 39899

    E: techsupport@cinebels.com

  • Service Coordination/Pickup/Status

    Need to register a complaint? Want to know what the repair status is?

    P: +91 99008 61653

    E: service@cinebels.com

Unauthorized Dealers

Unfortunately, as with all popular products, there are dealers who pose to be licensed sellers of Pioneer products but in reality are not. Cinebels cannot therefore take any responsibility for the genuineness, quality, or reliability of products sold by unauthorised dealers, and any consumer buying from them is buying completely at their own risk.

Moreover please note that there are no authorised online sellers of Pioneer. For the reasons stated above, Cinebels does not provide warranty on any Pioneer product sold online, either on a direct website or on a marketplace like Amazon or Flipkart

To help consumers make an informed choice, we are listing dealers who are not authorised by us to sell Pioneer. Warranty will not be provided on Pioneer products sold by these dealers.

  1. Vplak, New Delhi

  2. Audiomaxx, Mumbai

  3. Any Flipkart Seller

  4. Any Amazon seller